FiiO Forums

 Retrieve Password
Register Now
/Sign In
Search
!show!: 1745|Reply: 5

FiiO Q1 Mark 1 doesn't charge.

FiiO Fans

digest
0
posts
2
F-Coin
7
Audio Sources
Phone, PC, Laptop
AMPs
FiiO Q1
regtime
2019-1-16
Post time 2019-1-16 20:08:24 |Show all posts |
Hello,   
  
Unfortunately my FiiO Q1 Mark 1 has stopped charging for some reason. The LED wouldn't turn red or purple, and when it was on it would blink pirple because of low battery, regardless of it being plugged in or not. The amp itself still worked when it had battery, but now that the battery is empty it won't turn on and I can't charge it.  
  
Is my FiiO Q1 broken? I cant seem to charge it with my phone charger, and I've tried 2 different cables already.
Reply

Use magic Report

Super Moderator

Born for music and happy

Rank: 8Rank: 8

digest
3
posts
4284
F-Coin
105498
DACs
FiiO Q5s
Head Gears
FiiO FA9
regtime
2013-5-10

Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2019-1-17 09:59:31 |Show all posts |
Dear friend,

It may be a hardware issue with your Q1.
But please try another usb cable and charger first.
Is your Q1 still within the warranty?
If yes, please contact your seller about that first.

If the seller fails to help, please contact support@fiio.com with the receipt attached.  

Best regards
Reply

Use magic Report

FiiO Fans

digest
0
posts
2
F-Coin
7
Audio Sources
Phone, PC, Laptop
AMPs
FiiO Q1
regtime
2019-1-16
Post time 2019-1-20 01:32:04 from mobile |Show all posts |
Hello,  
  
I am relieved to say that it was a cable issue! When I got home I tried a different charger, and that fixed the problem. Thanks for the help.
Reply

Use magic Report

Super Moderator

Born for music and happy

Rank: 8Rank: 8

digest
3
posts
4284
F-Coin
105498
DACs
FiiO Q5s
Head Gears
FiiO FA9
regtime
2013-5-10

Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2019-1-21 18:15:44 |Show all posts |
Glad to hear about that
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
1
F-Coin
3
Audio Sources
MacBook Pro 16" 2019, iPhone 11 Pro Max
AMPs
FQ1222
regtime
2021-1-16
Post time 2021-1-16 19:44:32 |Show all posts |
My q1 mark ii does not charge?
It is not recognised by my MacBook Pro 16" 2019 OS 10.11 Big Sur but will function via micro usb to lightning adapter on iPhone 11 Pro Max.
Reseting via pin hole it will turn red, purple when switched on but does not show in the sound preferences on the MacBook Pro.

Please advise if I require additional drivers fro this to function on the Mac, it did work fine.

Many Thanks,
Harry
Reply

Use magic Report

Super Moderator

Born for music and happy

Rank: 8Rank: 8

digest
3
posts
4284
F-Coin
105498
DACs
FiiO Q5s
Head Gears
FiiO FA9
regtime
2013-5-10

Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2021-1-19 10:35:43 |Show all posts |
Dear friend,

Did you check via another usb cable as well? The driver is not required when using the Q1MKII in the MAC.

Best regards
Reply

Use magic Report

You have to log in before you can reply Login | Register Now

About FiiO|Warranty|Contact Us|FiiO Forums  

GMT+8, 2021-3-7 14:16 , Processed in 0.020493 second(s), 23 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top